Terms of service

NOZAYA - Terms & Conditions

Welcome to NOZAYA! By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Overview
NOZAYA ("we", "us", or "our") operates www.nozaya.in, a platform offering 3D printed lifestyle products. We reserve the right to update these Terms at any time. By using our services, you accept these Terms and our Privacy Policy.

2. Account & Access
You must be at least the age of majority in your region to use this website. You are responsible for maintaining the confidentiality of your account details. Any activity through your account is your responsibility.

3. Orders & Acceptance
When you place an order with us, it is considered final. Once confirmed, orders cannot be canceled or refunded. Please double-check your order details before confirming.

4. Product Information
We strive to ensure all product details and visuals are accurate. However, slight variations in color or finish may occur due to screen displays or production nuances. All product availability and pricing are subject to change without prior notice.

5. Exchange Policy
We do not offer returns or refunds. All purchases are final sale. However, we offer a 7-day exchange policy in case of damage or manufacturing defect.

  • To be eligible for exchange, you must notify us at support@nozaya.in within 7 days of receiving the item.

  • The item must be unused, in its original packaging, and returned at the customer's cost.

  • Exchanges will only be processed after inspection and confirmation of the issue.

6. Shipping & Delivery

  • Orders are shipped within 2–3 working days after confirmation.

  • Shipping is free across India. For international orders, charges vary and will be calculated at checkout.

  • We are not responsible for delays due to courier companies or unforeseen circumstances.

7. Custom Orders
We accept custom design requests. Please contact us for more information. Custom products are not eligible for exchange.

8. Intellectual Property
All content, visuals, product designs, and branding are the intellectual property of NOZAYA and may not be reproduced without written permission. 

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute, claim, or legal proceeding arising out of or relating to the use of this website, its services, purchase of products, product design modifications, or any allegations regarding design similarity or intellectual property infringement shall be subject to the exclusive jurisdiction of the competent courts located in Hoshiarpur, Punjab, India.

10. Contact Us
For any concerns or inquiries:

Thank you for choosing NOZAYA – No waste, just create.